Greg T. – Austin, TX They installed a new garage door opener after our old opener stopped working. The technician was very knowledgeable and helpful. They did a great job on short notice, so I would definitely recommend them.
Ann Marie V. – Austin, TX I’d definitely recommend! Very professional! Called on a Saturday because my garage door wouldn’t open due to a broken spring. They returned the call and came within the hour at no additional charge for Saturday service. Fixed the problem and explained maintenance. Will call again when needed!
Jennifer A. – Austin, TX Very happy with this service. Wasn’t sure why my garage door wasn’t opening and after calling several other companies Welborn showed up to diagnose the problem for FREE. Their technician was great. Called before he arrived, diagnosed the problem fast and had me up and going in no time. I definitely would recommend these guys! After all when they will look at the problem for FREE, WHY NOT?!
Ernie B. – Dallas/Ft Worth, TX My garage door and automatic gate to our fence had not been working well for the past 2 years. Welborn sent out 2 professional technicians that took care of business immediately. My garage door works like new thanks to Will. Also, my wife is extremely happy to be able to park her car in the back of the house again. Vester went above and beyond to help us get a new chain on our automatic gate the same day to complete the work. He even made sure some loose boards on the fence were nailed properly so that the gate would open without a problem. I highly recommend this company as they are good at what they do, customer friendly, and will ensure the job gets done right the first time.
Marie L. – Dallas/Ft Worth, TX I had Welborn Garage Door technician, Andrew, come to tune up our garage door. Andrew is very professional, respectful, and knowledgeable. We had home utility warranty insurance for years, but the insurance had never covered real headache problems of a garage door, so I canceled their service policy and began to use REAL problem solving technician service. I am very happy for making the choice to use Welborn, which makes me feel more safer whenever the door starts having a problem even a minor one that WD-40 can not fix it. For example, two weeks after the tune-up service the door suddenly started to making loud noise, and I called the service, Andrew came to check on it and found out the new wheels that he replaced need more time to get use to the old tracks (if I interpreted right). He also made effort to straight up the track a little, and told me if anything happens, give him a call. That is what most customers say, a great service. Thank you.
Danny H. – Dallas/Ft Worth, TX a month ago Had my garage door opener replaced today. I was impressed with this company. They were very helpful from the time i called, until the work was completed. Angel did a wonderful job and was very helpful throughout the whole job. I would call this company anytime you may need garage door work done.
Chuck F. – Flower Mound, TX Excellent service–excellent tech, Cody We received a call telling us our tech was on the way. The tech arrived shortly after, well within the period we were told to expect someone. Our tech was Cody and I wish all service techs could be as pleasant and service oriented as Cody. He explained what he was doing and why. He asked if there was anything else he could for us or if we had any questions. Super, super job and a very pleasant person to talk to. We will surely use Welborn (we will request Cody as our tech) again, either for service or if we decide to purchase new doors.
Robin B. – Fort Worth, TX Great Service – Great Cost[/text_output] This is the only company that could come out and give a same day estimate. We thought we needed a whole new door, tracks, opener, etc. Instead the technician told us what was good and bad with our system. He told us what he could fix and gave us an estimate. He was back the next day, fixed everything and it cost exactly what we were told. He was polite, knowledgeable and professional. I will definitely recommend them again!
Linda L. – Mansfield, TX On time and budget.
This was my first time using Welborn, and I would gladly use them again. The technician showed up on the same day that I had called to have the rollers on my garage door replaced. He was professional and friendly, and did the work in a short time frame. I appreciated how he didn’t try to sell me anything else. Overall I was very pleased with my experience. I would highly recommend Welborn to others.
Matthias S. Sr. Just got off the phone with one of the LOVELIEST and most professional customer service reps for a company I’ve ever spoken to. Karen went above and beyond the service that I usually receive when I call a business for information. From the moment she answered the phone it was a most delightful and pleasant experience. Karen is the reason I hope that we KEEP people like her on the other end of customer service instead of going automated. If the quality of the work is half as good as the customer service, I know i’ll be more than pleased with the instillation process. Keep up the GREAT work Karen!!!!
Ray H. I rarely write a review on services but Cody with Welborn deserves an review. It was late in the evening when he was able to come by and repair my Garage door. How nice to have a very professional, knowledgeable tech come to house. Trouble shoot the problem explain what was wrong, tell me the price give me an estimate on time and finish ahead of time. He was not satisfied until the door was working properly and quitely. Welborn and Cody are the best. If you need your garage door serviced or replace contact Welborn if quality and customer service is what you desire.
Bruce T. – Austin Texas I’ve use Welborn Door 3 times over the past 5 years for an older garage door. Impressed by the quality of service, timeliness and affordability. Each repair done quickly and spot on, with no further problems from the fixes they have done. I’d recommend without reservation.
David R. – Pflugerville, TX Fantastic professional service, both onsite by Emit & on the phone when requesting service. Our new garaged door looks great. The replaced the original door, made adjustments to the garage door opener, at a very reasonable price. I will use them going forward for any garage door need, and will strongly recommend them to others.
Bbb Z. – Austin, TX My doors are pretty old and one opener is broken. We decided to get new ones. After price comparison, I chose Welborn garage doors. The service is done in 3 hours. My doors work great and there is no more squeaky noises. Thanks for the professional and prompt service.
Mikeela S. – Dallas, TX We called Welborn late last night, and they gave us an appointment for Saturday morning. Will came out to our house this morning. We were prepared to spend our Christmas savings on a new garage door opener. He called us before he arrived, arrived on time, looked at our situation, and repaired our garage door opener for a fraction of the cost of a new one! There is nothing better than an honest technician coming to your house two weeks before Christmas and treat you like family. He was honest, and said we’ll need to replace it before too long, but in the meantime the repairs should get us by for a few months. No doubt will we be calling this company and requesting him to come back out when our opener gives out on it’s last life he gave it. I would recommend them to anyone who needs garage door servicing, repair, or replacement.
Carlie M. – Carrollton, TX The service from these guys was great. Easy to schedule the appointment, they called to let me know the tech was running behind. The tech explained everything in layman’s terms and did a great and efficient job fixing my problem. I’ll definitely be calling them again for future problems. Check your coupon mailers for deals! They will honor them and even combine deals if you have multiple services performed. I had previously called a different company I found in the coupon mailer pack, and they never showed up for my appointment or even bothered calling me.
Floyd F. – DeSoto, TX Have use them for the last three year for tune ups. Both Technicians Reshon and this year Andrew have been professional and kind. I am impressed with this company and feel that it is a great value for my money.
Bruce P. Our garage door broke on a Sunday, After researching repair companies, we decided to use Welborn, as their YELP reviews were excellent. We called and made an appointment.The next day, our repair person was at our home within the quoted time ( he called 30 minutes in advance to let us know he was on the way). Within a few minutes, the issues with our door were identified and solutions were suggested by the technician. We chose our options, and the technician very quickly resolved the issues with the door. Including repair, checking out and adjusting the rest of the door and the door opener, the technician was here for about one hour. We are very pleased with Welborn and would recommend them to anyone that wants a quality repair in a timely manner.Kudos to our repair technician Emmett. Great job
Jennifer A. Very happy with this service. Wasn’t sure why my garage door wasn’t opening and after calling several other companies Welborn showed up to diagnose the problem for FREE. Their technician was great. Called before he arrived, diagnosed the problem fast and had me up and going in no time. I definitely would recommend these guys! After all when they will look at the problem for FREE, WHY NOT?!
John Y. Outstanding Service!!! – It’s 2am, and Brian from Welborn Overhead Door just left after making an emergency repair on my door, which wouldn’t shut. He explained why the problem happened, made the necessary repairs, and also replaced the rollers, which were badly needed. He pointed out some other things which could become a problem in the future, but said those items didn’t need to be fixed now, so I felt like he was straightforward. I can honestly say that the 12 year old door has never worked better! Much smoother and quieter– by far. Besides a great result, I was struck how considerate he was. Didn’t seem at all troubled to be making a repair at 1AM in the morning. While he certainly gets paid, I can imagine another person/company not being as accommodating. Happy to give them 5 stars, and they’re the first and only company I’ll call in the future, if needed.
Reviewer317 GREAT SERVICE, FAIR PRICE – I called in to have my door repaired after calling two other companies that wanted my arm as well as my leg. Seeing as how I really need them, I figured I would try yet again. My technician showed up on time the same day that I called. He went over the problem, gave me an estimate ($200 cheaper than the last guy) and fixed it right there and then. Couldn’t be happier.
Review by a homeowner in Lewisville, TX Great company! After submitting request, they were at my house in one hour. Repair was completed within an hour. Great price and very courteous. Even gave me a courtesy call a few minutes out!
Nancy G. I had Welborn come over to do a maintenance on my garage door. The service rep was on time and courteous and did a great job. I would definitely use Welborn again if needed!
Jessica K. We’ve used them for years, and always have great service. They’re always on time, super nice, do a great job, and are reasonably priced. I’d recommend them!