WELBORN'S AWARD WINNING SERVICE
Welborn is a top rated garage door and gate repair company in the DFW Metroplex. We have more trained technicians and more satisfied customers than any other garage door company in the Dallas/Fort Worth area. As we've focused all of our efforts on providing expert service and extraordinary customer service, we've picked up some awards along the way!
Legally, we cannot say we are "the best"... But we do offer 5 Guarantees that no others companies would dare!
#1 UP-FRONT PRICING!
Never pay more than you expect! No hidden fees... No surprises. We show you the total price up-front, before we start the work!
We are so confident in our pricing, that on any service and repair work we’ll match any price from any of our competitors, as long as they’re using the same materials, same scope of work, and they are insured. Please call office for other details.
#2 SAME DAY SERVICE!
Don't wait for a garage door or gate repair! We arrive in fully stocked vehicles, ready to assess and fix your service issue the same day! Call before 10am and we'll arrive at your doorstep the very same day! Service when YOU need it!
#3 ON-TIME SERVICE!
If you call before 10am and we can’t show up the same day, we will give you the service visit for free! And if we don’t show up when we say, we’ll give you $25.
#4 DONE RIGHT GUARANTEE
We guarantee our work for 5 Years! If your issue reoccurs at any point within 5 years or your service, we'll come out and repair it for FREE! We stand behind our work with our 100% Satisfaction Guarantee! - must be within (30) days of the scheduled service.
#5 IN GOOD HANDS GUARANTEE
If we can’t fix it, for any reason, or if we don’t do work on what you requested, you don’t pay a penny! Plus, we will put you in contact with someone who can help you further.
All Guarantees Apply To Residential Only. Limit up to $10,000. Must Be Within (30) days of the completed service.
THE WELBORN DIFFERENCE
It's a different experience with Welborn, your Dallas / Fort Worth Garage Door Expert!
Our Dallas and Fort Worth area customers know that it's different with Welborn. They can count on an experience unlike any other. Customer experience is our top priority! You can expect nothing but the best out of our customer service team - from the very first phone call, to the Welborn technician at your home... your satisfaction and care is our goal!
TRAINING THE WELBORN WAY
We employ only the best to wear the Welborn badge. When your expert garage or gate specialist arrives to your home dressed in the Welborn uniform complete with the Welborn badge, you'll know that this is a qualified garage door expert who has received the required training from the State of Texas, along with our own Welborn garage door training.
The Welborn garage door and gate specialists are trained to educate you, the homeowner or business owner, on any issue(s) they uncover and inform you of all available options to get the problem fixed. They are trained to make all repairs with safety of the structure and customer as a first priority. Welborn also performs a FREE Home Safety Check to insure that their are not other hazards in the home.
Welborn also understands the importance of being on-time and finishing the task in a timely manner to honor the value of the homeowner's time. Tasks are performed accurately and promptly. Great care is also take inside the home in order not to create a mess or damage any walls, flooring, furniture, or any of the homeowner's possessions. Whenever Welborn technicians enter the home, protected shoe coverings are worn so that no dirt, mud or debris is tracked in. Welborn technicians also clean-up after themselves, leaving the work area as clean as it was when they arrived.
We know our customers can trust a Welborn technicians in their home, because we have to trust them before we will ever send them to your home!